Join Our Caring Team as a  Healthcare Assistant/Support worker/Live-in worker
Hours: Full-time/Part-time

Location – Glasgow, Renfrewshire, East Renfrewshire, West Dunbartonshire and North Ayrshire.

At Complete Complex Care Ltd we believe in delivering high-quality, person-centred care that reflects the values of the Scottish Health and Social Care Standards—care that is compassionate, respectful, responsive, and dignified. We are currently seeking a committed and empathetic Healthcare Assistant to join our dedicated team.

About the Role:

As a Healthcare Assistant, Support worker, Live-in worker, you will support our service users in the comfort of their own homes with their daily care needs, promoting independence, choice, and wellbeing in a warm and respectful environment. Whether you are helping with personal care, offering emotional support, or simply sharing a smile, your role will be vital in ensuring people experience positive outcomes every day.

Job Responsibilities/What You’ll Do:

• Provide high-quality personal care in line with individual support plans.
• Uphold the rights, dignity, and privacy of all service users.
• Promote a safe, nurturing, and inclusive environment.
• Communicate effectively with service users, families, and colleagues.
• Observe and report any changes in physical, emotional, or mental health.
• Contribute to the ongoing support of our service users in promoting their independence in the comfort of their home.
• Duties will include supporting clients with all aspects of personal care, the management of continence and supporting clients with rising & retiring to bed as appropriate.
• Assisting in the preparation and making of meals, drinks, and snacks.
• Aid with other tasks of daily living that our service users cannot manage alone. These may include general cleaning tasks in the house, shopping, and maintaining the cleanliness of the home environment.
• To reduce isolation and provide social support such as talking and listening to people who use our services, helping them maintain contact with family, friends and community as prescribed by the support plan.
• To record all actions and information within the home in a clear, legible, and professional manner.
• To work as part of a team with colleagues and work closely with other agencies and professionals involved in the care of our service users, i.e., District Nurses.
• Contribute to the ongoing support of people who use our services and others significant to them in accordance with our Adult Support and Protection and Confidentiality policies.
• Maintain a written agreed record of work completed.
• To undertake all duties in accordance with the company policies and procedures and always abide by the Scottish Social Services Council codes of practice and National Care Standards.

Person Specification: Support Care Assistant

Qualifications

• SVQ 3 is essential or to be willing to work towards this.

Experience

• Experience within the care sector is desirable, but a genuine passion to making a difference to the lives of people in the community is essential, as well as having a positive attitude which is key to being successful in this role

• Experience is desirable, but not essential—full training will be provided.

Skills / Abilities

• Good social skills, the ability to interact and engage with people in the community
• Ability to work on own initiative, equally can work as part of a team
• Good level of written and verbal communication
• Ability to recognise and relay any changes to the health and wellbeing of the individual
• Ability to use common sense and use of own initiative
• Willingness to learn and have an empowering attitude
• Trustworthy, and comfortable in dealing with multi-disciplinary partners
• Reliable and determined
• Driving licence is desirable or sufficiently mobile and flexible to travel within services
• A kind, caring, and respectful nature.
• Strong communication and interpersonal skills.
• A commitment to delivering care that meets the five principles of the Scottish Health and Social Care Standards: dignity and respect, compassion, inclusion, responsive care, and wellbeing

• Able to organise, plan and work to deadlines

We Offer:

• Paid Comprehensive induction and ongoing training.
• Supportive working environment and career development opportunities.

• Mentoring and development available for those interested in progressing into senior positions

• A role where your work makes a real difference every day.
• We want to find a contract that works for you. We offer both hourly and salaried contracts where you will be directly employed by us
• Mileage paid at 45p per mile.
• Paid holidays and pension scheme.
• Full and bespoke Complete Complex Care Ltd uniform and PPE kit are provided.
• £200 Refer-a-friend bonus scheme.
• Annual staff recognition awards to celebrate our carers and the amazing work that they do.
• Discounts for online shopping on selected sites and shops
• Variety of working patterns available to fit around your flexible lifestyle
• Support to successfully complete your SVQ 3 training in Health and Social Care
• Statutory Sick Pay/ Holiday Pay/ Pension contributions

Join us in creating a service where everyone is treated with dignity, respected as individuals, and supported to live their lives to the fullest.